diamond exchange 9
diamond exchange 9
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This app is available for your device
diamond exchange 9
This app is available for your device
Contact
+91 2738444229
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamond exchange 9?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP, and you'll be logged in instantly. This process eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To resolve the issue, first, ensure your internet connection is stable and strong. If you still encounter problems, try clicking on "send OTP" again, and if that doesn't work, reach out to the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number. If your number has changed, update your KYC details via email to shift your account. This will help resolve any login issues associated with a changed phone number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, you need to uninstall the app from your device. Download the latest version of the app once uninstalled, and you should be able to log in and play without any problems.
Q1: What is the minimum withdrawal amount in the diamond exchange 9?
In this app, you can withdraw a minimum of Rs. 100, which is higher than in other apps. Withdrawals are only possible for earnings from gaming, and not for bonus amounts. This means you can only withdraw the money you've earned through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all your Know Your Customer (KYC) details within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow for a quick process, taking around 30 minutes to 3 hours, but the payment processing may be slower, potentially taking up to 24 hours. This delay in payment processing can extend the overall time it takes to complete a transaction.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings are only usable in gaming and cannot be withdrawn by anyone else. You can withdraw the money earned from playing games, but not the bonus itself. The bonus funds are separate from your winnings.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in settings to see if your withdrawal request is failing. If it's pending, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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